Products
PRODUCTS
Frequently Asked Questions
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1. What is the typical lead time for orders?
Lead time is generally 2–3 weeks after order confirmation.
This may vary depending on product type, packaging and order volume.
2. Can different products be shipped together?
Yes. According to customer demand, multiple product types can be loaded in the same truck or container (mixed loading).
3. Can you adjust the shipment date to our storage capacity?
Yes. Depending on your warehouse availability, shipments can be arranged earlier or on your requested delivery date within the agreed production window.
4. What is the minimum order quantity?
Standard minimum order quantity starts from 1 pallet (approx. 1,000 kg) per product.
Mixed pallets and mixed containers can be planned for regular partners.
5. Do you offer both bulk and retail packaging?
Yes. We provide bulk, food service and retail/private label packaging options based on your market needs.
6. Are products traceable and documented?
Yes. Each shipment is supplied with product specifications, certificates and batch traceability documents required for professional import and distribution.
7. How are products protected during transport?
Products are palletized, wrapped and loaded according to export standards to ensure safe and stable transport by truck or container.
8. Can recurring or scheduled shipments be arranged?
Yes. For regular buyers, we can plan scheduled and repeat shipments to ensure continuity of supply.